WTH? I have spoken to Ignition's customer service twice now and they refuse to acknowledge the issue telling me to 'just deposit via ATM so it doesn't go through scanning process'. I went to the bank, spoke to manager and they said Ignition's bank (Bank of Nova Scotia in Quebec) sent the reason they would not accept as 'determined the payment of check as a risk and decline to accept '. However, my bank returned the check saying 'unable to process'. I did a withdrawal from a winning hand and indeed received my check for $300.